Marks & Spencer (M&S) is currently facing scrutiny following a ‘cyber incident’ that affected its online orders and contactless payments. The retailer has apologised to customers and reported the incident to the National Cyber Security Centre. M&S insists it is actively working to resolve the issues and has hired cybersecurity experts for assistance. The company has reassured customers that no sensitive data is believed to have been accessed.
Key Points
- M&S experienced a disruption in online orders and contactless payments due to a cyber incident.
- The incident has been reported to national cybersecurity authorities.
- Cybersecurity experts have been enlisted to assess and rectify the situation.
- M&S emphasises that customer data is secure and has not been compromised.
- Shoppers are advised to check the M&S website for service updates and utilise alternative payment methods.
Why should I read this?
This article sheds light on a significant issue affecting a major retailer and highlights the implications of cybersecurity incidents. If you’re a customer or just interested in how companies handle such challenges, this is a must-read to stay informed on the latest in data security and consumer rights.