Marks & Spencer (M&S) has sent hundreds of warehouse staff home as it grapples with the fallout from a cyber-attack that has stalled online orders for four consecutive days. This incident, affecting the main distribution centre in Castle Donington, has prompted the retailer to pause all digital shopping operations, impacting its significant daily sales.
Key Points
- M&S has instructed 200 agency workers to stay home as its online operations remain halted.
- The cyber-attack has halted orders for four days, affecting daily sales of approximately £3.8 million.
- Customers can still shop in physical stores and browse online, although orders cannot be fulfilled.
- The company is undertaking measures to protect its network, employing cybersecurity experts to investigate the attack.
- Analysts have warned that the longer the outage lasts, the more severe the impact on M&S will be.
Why should I read this?
If you’re keen on how major retailers handle crises, this article is a must-read! It sheds light on the immediate consequences of a cyber-attack on M&S and the broader implications for online shopping as we continue to depend on digital platforms. Plus, it’s a good reminder of the vulnerabilities in the e-commerce landscape.