Co-op admits hackers accessed customer details in cyber attack

Summary

The Co-op supermarket chain has acknowledged that hackers managed to access sensitive information belonging to a substantial number of its current and former customers. Initially downplaying the situation, the Co-op later revealed that the breach, attributed to hackers named DragonForce, involved the theft of personal data, including membership card details, names, and contact information. The Co-op is collaborating with cybersecurity authorities to investigate the matter while assuring customers about the security of their banking information.

Source: The Independent

Key Points

  • The Co-op confirmed data breach involving hackers accessing customer details.
  • Hackers, DragonForce, claimed to have obtained personal information of approximately 20 million customers.
  • Data compromised included names, addresses, emails, and member card numbers, but not banking details.
  • The breach initially dismissed as minor was later acknowledged as significant by the Co-op.
  • Co-op is working closely with the National Cyber Security Centre (NCSC) and the National Crime Agency (NCA) to manage the incident.

Why should I read this?

If you’re a Co-op customer, or even if you care about data privacy and security, this article is essential reading! It highlights a serious security breach that has implications for millions of customers. The Co-op’s gradual revelation of the breach underscores the importance of transparency in how companies handle sensitive data. Stay informed to protect your personal information better!