Is AI the solution to mental health support at work?

Keira Wallis explores whether AI can effectively support mental health in the workplace as the crisis grows and technology becomes increasingly integrated into employee wellbeing strategies.

Key Points

  • The UK’s mental health crisis is a leading cause of workplace absenteeism, costing employers £51bn annually.
  • AI chatbots are emerging as a tool for providing accessible, anonymous mental health support for employees.
  • Chatbots offer early assessment, mood check-ins, and guide self-help practices like cognitive behavioural therapy.
  • Employers benefit from anonymised data insights which can inform better support and wellbeing strategies.
  • AI chatbots can streamline administrative tasks, helping reduce costs related to mental health services.
  • However, human connection and cultural change are crucial for the success of these tools in combating workplace mental health issues.

Why should I read this?

If you’re curious about how AI might change the game for mental health support in the workplace, this article dives deep into its potential benefits and pitfalls. With mental health becoming a top priority for organisations, understanding the role of tech like AI chatbots in supporting staff wellbeing is key. Plus, who doesn’t want to know how to save a few quid while doing right by employees?