ServiceNow has unveiled its new Core Business Suite during its annual event, Knowledge 2025, designed to streamline essential business functions using AI. This suite connects employees, suppliers, systems, and data on a single platform, making operations more efficient and accelerating transformation across key areas like HR, finance, and procurement.
Key Points
- The Core Business Suite integrates AI to enhance processes in HR, procurement, finance, legal, and facilities.
- A new Finance Case Management solution automates case management requests, boosting efficiency in back-office operations.
- 67% of the projected $227 billion AI spending in 2025 will come from companies embedding AI into their core operations.
- ServiceNow aims to connect critical workflows, helping teams work smarter by eliminating operational silos.
- The suite facilitates rapid deployment—often within weeks—making it accessible for mid-sized businesses and smaller teams without large IT departments.
Why should I read this?
If you’re in a growing company and keen on optimising your business functions, this piece is a must-read. ServiceNow’s new suite is all about using AI to cut out the manual drudgery and simplify processes across departments. Don’t miss out on how they’re making work life smoother for everyone—it could save you loads of time and effort!