At the 2025 Gartner Supply Chain Symposium, Vice President Analyst Tom Enright emphasised the crucial role of training in the success of digital transformation initiatives. He urged chief supply chain officers (CSCOs) to spearhead robust learning and development strategies to ensure that teams harness new technologies effectively.
Key Points
- 60% of digital initiatives in supply chains will fail by 2028 due to lack of investment in learning and development.
- Over-focus on technology without adequate training leaves productivity gains limited to individual workers.
- CSCOs are encouraged to collaborate with HR to create scalable learning programmes seen as strategic investments.
- Enright proposes adaptive learning tools to keep pace with rapid technological advancements.
- Prioritising training can help organisations achieve better ROI on digital investments and foster resilience in supply chains.
Why should I read this?
This article dives into a critical yet often overlooked aspect of tech integration—training. If you’re involved in supply chain management, understanding how to effectively harness new technology through proper training is essential to not just survive, but thrive in this fast-evolving landscape. Don’t miss out on these insights that could directly influence the success of your organisation’s digital transformation efforts!