Summary
Marks and Spencer (M&S) has confirmed that some personal customer information was stolen during a recent cyber attack that has disrupted its online services for over three weeks. The company halted online orders on April 25, resulting in a 15% drop in its share price. The attack is believed to be a ransomware incident, where cybercriminals demand payment to unlock systems. M&S assures customers that sensitive payment information hasn’t been compromised and that steps are being taken to rectify the situation.
Key Points
- M&S suspended online orders on April 25 due to the cyber attack.
- Some personal customer information has been compromised, but not payment details or passwords.
- The company’s share price has dropped 15% amid ongoing operational challenges.
- Experts believe M&S could face a profit loss of at least £30 million from the incident.
- M&S is cooperating with cybersecurity firms and law enforcement to resolve the issue.
Why should I read this?
This article shines a light on a significant security breach affecting a major UK retailer. If you shop online or care about data privacy, you won’t want to miss the details on how this incident could influence your personal information safety and the broader implications for online retailers.