The Australian Communications and Media Authority (ACMA) has hit PointsBet with a hefty fine of AUD 500,800 for breaching spam and self-exclusion laws. PointsBet’s blunder included sending promotional emails to consumers who had opted for self-exclusion, illustrating a severe disregard for consumer protection laws.
Key Points
- PointsBet fined AUD 500,800 for spam violations and contacting self-excluded individuals.
- The operator sent 800 spam messages and failed to comply with the National Self-Exclusion Register (NSER).
- ACMA emphasised the importance of protecting vulnerable players from harmful gambling practices.
- PointsBet is under enforceable undertakings to ensure compliance moving forward.
- No financial penalty was imposed specifically for advertising to self-excluded players due to complex legal considerations.
Why should I read this?
This article is a must-read if you’re into the gambling industry or simply interested in how companies like PointsBet are held accountable. It sheds light on the crucial regulations that protect vulnerable individuals from the harms of gambling. Plus, it’s a message that no operator is above the law—important to keep in mind as the gambling landscape evolves.
