ServiceNow has unveiled its new AI platform at the Knowledge 2025 event, aiming to unify data across enterprise systems for better AI integration. This platform is designed to enhance workflow efficiency by breaking down data silos and ensuring real-time interconnectedness between various business functions.
Key Points
- ServiceNow’s AI platform provides integration across traditional systems like ERP, SCM, and CRM, enhancing data-driven workflows.
- The new AI Control Tower allows companies to monitor and govern all AI models and workflows, ensuring compliance and security.
- ServiceNow’s Workflow Data Network connects data from over 100 partners for real-time data exchange between departments.
- The Core Business Suite aims to automate back-office processes leveraging AI without necessitating complete ERP replacements.
- Purpose-built AI agents for specific industries improve compliance and efficiency in sectors like manufacturing and finance.
Why should I read this?
If you’re keen on understanding the cutting-edge integration of AI in enterprise solutions, this article is packed with insights! It explains how ServiceNow is reshaping the landscape of data handling and operational efficiency, making it a must-read for anyone involved in digital transformation or business strategy.
