The 2025 Water Report from Black & Veatch delivers a stark analysis of the U.S. water sector’s mounting challenges, emphasizing the urgent need for modernisation amidst outdated infrastructure and a dwindling workforce. With increasing issues surrounding PFAS contamination, digital transformation, and cybersecurity risks, the report calls attention to a sector in turmoil, backed by insights from 680 industry stakeholders. The findings signal a critical moment for water utilities, conflicted between compliance and transformation in an increasingly complex environment.
Key Points
- The water sector faces a “crisis of readiness” due to ageing infrastructure and workforce attrition.
- Cybersecurity is now a top priority, with 95% of utilities citing public safety as a key motivator for investment in operational technology security.
- 32% of respondents identified regulatory uncertainty as the largest obstacle in addressing PFAS contamination.
- Workforce losses, particularly among senior staff, threaten institutional knowledge and operational continuity.
- Training initiatives are crucial for improving cybersecurity postures, requiring a cultural change beyond just technical skills.
- AI and data centres are increasing demand for water, yet over half of utilities have not adjusted their resource planning to accommodate this.
Why should I read this?
If you’re in the water sector, this article is a must-read! It lays bare the multifaceted challenges you might be facing and highlights the urgent need for change. Whether it’s about battling PFAS pollution or gearing up for AI integration, being aware of these trends can save you time and help your organisation stay afloat in these turbulent waters.
