Read More 42% of UK companies now use AI in payroll Artificial Intelligence 28 May 2025

New research from SD Worx shows that 42% of UK businesses have jumped on the AI bandwagon for payroll, outpacing the European average by 12%. This shift isn’t just about keeping up; it signals a radical transformation in how companies manage employee queries and payroll processes.

Source: theHRD

Key Points

  • 42% of UK companies use AI tools for payroll, including chatbots for handling employee queries.
  • There has been a rise in investment in AI, up from 14% to 22% year-on-year.
  • A significant 18% of employers now view payroll optimisation as a top challenge.
  • Self-service options are growing, with 43% of companies allowing employees to manage HR tasks online.
  • The number of businesses partially outsourcing payroll is expected to increase from 35% to 41% by 2028.
  • Companies using AI-supported payroll report higher cost savings compared to those using traditional methods.

Why should I read this?

If you’re involved in HR or payroll, this article is like hitting the jackpot for contemporary insights! AI in payroll isn’t just a trend; it’s where businesses are heading fast. With a large chunk of companies already on board, understanding these changes can help you stay ahead of the game and align your strategies for success in a digitised workplace.