In a surprising twist, a growing number of Gen Z employees are turning to AI tools, like ChatGPT, instead of their managers for career advice and emotional support. A recent survey reveals that for many young workers, AI is becoming a go-to source for feedback and guidance, raising significant concerns for managers.
ChatGPT Now a Trusted ‘Work Mate’
A survey conducted by Resume.org highlights how Gen Z views AI as more than just a productivity tool. The findings showcase the extent of this generational shift:
- 51% of Gen Z see ChatGPT as an assistant or co-worker.
- 60% use it for personal conversations.
- 32% consider it a companion.
- 21% view it as a kind of therapist.
- 49% would prefer seeking work advice from ChatGPT over their managers.
How Managers Can Rebuild Trust
With this shift, it’s crucial for managers to rethink their approach to communication and support. Experts suggest holding early conversations with new employees to understand their goals and motivations. Additionally, establishing formal mentorship can bridge the gap in support that many Gen Z workers feel.
While these steps won’t fully replace the allure of AI support, they are vital in creating a more connected and responsive workplace.
Key Insights
- 49% of Gen Z employees prefer AI feedback over human-manager interactions.
- AI tools are increasingly seen as mentors and confidants by younger workers.
- Open communication and mentorship are essential for managers to regain trust with Gen Z.
- Emphasising an employee-centric culture can help enhance workplace connections.
- Listening and communication skills are crucial for effective management of Gen Z staff.
Why should I read this?
If you’re a manager, this article is a must-read! It brings to light the evolving dynamics of workplace relationships and how Gen Z’s reliance on AI can impact management practices. Save yourself potential headaches by understanding these changes now and reshaping your approach to build trust and engagement with your younger teams.