Kettering Health has successfully launched key components of its Epic EHR system following a cyberattack that initiated a system-wide outage on May 20, 2025. The health system, which operates multiple facilities in Ohio, experienced significant disruptions, leading to the cancellation of numerous patient care procedures.
As of June 2, the restoration efforts have allowed Kettering Health to re-establish access to electronic health records and improve communication across its care teams. Emergency departments are now operational, and primary care facilities are back to providing walk-in services for established patients.
Timeline of Events
- May 20: Kettering Health experiences a system-wide outage due to a cyberattack, affecting access to patient care systems.
- May 30: CEO Mike Gentry addresses concerns about targeted spam calls related to the incident.
- June 2: Launch of the core Epic EHR components marks progress in system restoration.
Key Points
- The cyberattack caused a significant disruption, leading to the cancellation of all elective inpatient and outpatient procedures.
- Over 200 team members worked on restoring EHR access and communications across Kettering Health facilities.
- Patients were warned about possible scam calls during the outage, advising them to report suspicious activity.
- Kettering Health emphasised the importance of cybersecurity and patient safety in their response and recovery efforts.
Why should I read this?
If you’re in the healthcare sector or just curious about the impacts of cyberattacks on health systems, this article sheds light on a pressing issue. Kettering Health’s experience provides crucial insights into the challenges and recovery processes organisations face after such incidents, plus, it highlights the importance of safeguarding patient information. It’s a must-read to stay informed about the current landscape of health IT and cybersecurity.