Summary
The City of Detroit is leveraging UKG’s cutting-edge technology to transform its workforce management and decision-making processes. Amidst an urban renaissance, the city embraces data-driven strategies to enhance productivity and maintain a culture of accountability. With a frontline workforce of 9,000, Detroit has successfully switched to the UKG Pro suite for better people management, aligning operations across numerous departments.
Since overcoming bankruptcy, Detroit is seeing resurgence with significant investments in infrastructure and a focus on maintaining high morale through accurate payroll practices. The implementation of AI tools like UKG TeleStaff, which streamlines scheduling and payment processes, ensures timely and accurate compensation for its diverse workforce. Additionally, people analytics help tailor training and improve employee engagement.
Key Points
- The City of Detroit uses UKG to enhance workforce management, empowering a data-driven culture.
- UKG enables accurate and timely payments, crucial for employee trust and morale.
- AI technology identifies operational challenges, leading to improved attendance through incentivisation.
- The new performance management program has driven higher employee engagement, adopted by 85% of departments.
- UKG’s unique insights help the city address community needs, making smarter governance decisions.
Why should I read this?
If you’re interested in how cities can effectively harness technology for transformation, this article dives deep into Detroit’s impressive bounce-back story. It’s not just about tech—it’s about people, community, and making sure every employee feels valued. Plus, it highlights the broader implications of using AI in public sector operations. Trust me, this is a read worth your time!