According to recent research published on 9 June 2025, a significant number of UK employers admit that a deficiency in soft skills among employees is hindering performance. In fact, three-quarters of employers have observed that hiring candidates with strong technical abilities often leads to underwhelming performance due to inadequate soft skills and cultural fit.
Key Points
- 75% of UK employers report hiring technical candidates who later underperform due to insufficient soft skills.
- 85% of employers are implementing skills-based hiring, which reportedly lowers hiring costs by 57% and boosts retention rates by 62%.
- Group interviews and scenario-based assessments can effectively reveal soft skills during the hiring process.
- 61% of employers are employing AI in their hiring practices, with a majority finding it beneficial for decision-making.
- Half of UK employers have eliminated degree requirements from job postings, showing a shift towards skills over traditional credentials.
Why should I read this?
If you’re in recruitment or HR, this article isn’t just a casual read – it’s essential! The findings highlight a crucial gap in hiring processes and underscore the importance of soft skills in driving workplace success. By reading this, you’ll be equipped with insights that could transform how you assess candidates and ensure they thrive in your organization.