Report finds regulation of NSW gaming machines ineffective in supporting harm minimization outcomes
Summary
A report by the NSW Auditor-General has revealed the inadequacy of the regulation of gaming machines in NSW, showing it does little to support harm minimization. Key concerns include slow reductions in machine numbers, poor communication on harm outcomes, unreliable compliance data, and ineffective training for venue staff.
As of 30 June 2024, NSW held 87,749 gaming machines, generating over AU$8.4 billion in profits. Despite efforts to reduce numbers, not only has progress been slow, but the total has actually increased since 2021–22.
Key Points
- The report criticises the effectiveness of gambling reforms in NSW, particularly focused on gaming machines.
- Communication around harm minimization outcomes is lacking, making it difficult to assess success.
- Staff training under the Responsible Conduct of Gambling framework is not producing desired proactive responses.
- Increased focus is needed on ensuring compliance and the monitoring of venue staff actions.
- Recommendations from the Auditor-General urge for structured evaluations and improvements regarding harm minimization.
Why should I read this?
If you have a vested interest in the gambling landscape in NSW, this report shines a glaring light on the shortcomings of gaming machine regulation. It’s a critical read for understanding both current failings and necessary reforms that could directly affect policies and practices going forward.