Where the gambling industry comes to think
How to redesign leadership for the empathy era Summary Four years after the pandemic the author’s organisation noticed rising burnout and weaker resilience despite outward success. In response they launched…
The end of the boss era: 5 skills every modern leader needs now Summary The article argues the traditional command-and-control manager is no longer fit for modern work. Line managers…
Earned wage access should be free Summary Jason Lee, a fintech founder and chief of enterprise at Chime, argues that earned wage access (EWA) — services that let workers draw…
Tesla’s former DEI lead has some advice about fear in the workplace Summary Kristen Kavanaugh, who led Diversity, Equity and Inclusion at Tesla from 2019 to 2022, tells HR Dive…
Salesforce still sees a place for live customer service agents after massive cuts Article Date: 2025-09-10T14:43:00+00:00 Source URL: https://www.hrdive.com/news/salesforce-future-customer-service-people-ai/759615/ Image: Main image Summary Salesforce says its AI agents have handled…