Why burnout is a system failure and what HR leaders can do about it
Why burnout is a system failure and what HR leaders can do about it Summary Mia Serra and Claudie Plen argue that burnout is not an individual shortcoming but a…
Companies now required to shorten expatriate passes prior to the pass holders’ permanent exit from Malaysia
Companies now required to shorten expatriate passes prior to the pass holders’ permanent exit from Malaysia Summary From 18 November 2025, Malaysian employers must apply to shorten an expatriate’s pass…
Layoffs and lifelines: How employers can better support employees through business restructuring or closures
Layoffs and lifelines: How employers can better support employees through business restructuring or closures Summary This article summarises guidance from legal and HR experts in Singapore on managing unavoidable layoffs…
Outsourcing industry report estimates 90% of back office activities can now be automated
Outsourcing industry report estimates 90% of back office activities can now be automated Summary Parseq’s report, “Reimagining Business Processes with AI”, argues that technology has inverted the traditional back-office model:…
Contextual Intelligence becomes the new standard for exceptional Customer Experience in 2026 – HR News
Contextual Intelligence becomes the new standard for exceptional Customer Experience in 2026 – HR News Summary Zendesk’s 2026 Customer Experience (CX) Trends report identifies Contextual Intelligence — the real-time combination…