Retail giant Marks & Spencer has recently confirmed a cybersecurity incident, resulting in disruptions for its customers. As reports of outages arise, the company has taken steps to manage the situation and protect user data.
Key Points
- Marks & Spencer is currently addressing a cybersecurity incident, affecting both in-store and online operations.
- The retailer has engaged external cybersecurity experts to investigate the attack.
- Operational changes were made, including limiting click and collect services and contactless payments, although some of these systems are now back to normal.
- The nature of the cyberattack and whether customer data has been compromised remains unclear.
- The retailer serves 32 million customers annually and aims to ensure the safety and continuity of its services.
Why should I read this?
This article is a must-read if you’re a Marks & Spencer shopper or just care about cybersecurity trends in retail. With so many of us relying on digital payments and services, understanding this incident can give you insights into how companies manage their security and operational resilience during crises. Plus, it highlights how serious threats can disrupt even the biggest names in shopping.