Marks and Spencer has come out with a new update for customers regarding contactless payments, as they continue to be affected by a recent cyber incident. Customers have faced issues with tap-and-go payments and click-and-collect services, leading to frustration at their local stores.
Key Points
- M&S has announced they are currently not accepting contactless payments in stores.
- This follows a significant “cyber incident” affecting their operations earlier in the week.
- Customers have reported being unable to complete purchases, with one reportedly leaving a full basket behind.
- The company is collaborating with cybersecurity experts to resolve ongoing issues.
- Customer data appears to be safe, but the incident raises questions about the reliability of card-only payments during cyber threats.
Why should I read this?
If you shop at M&S—or if you’re a fan of easy transactions—this one’s for you! The company just tossed a spanner in the works of your shopping routine. Finding out that M&S isn’t processing contactless payments could save you from a shopping horror story or just an embarrassing moment at the till. Stay informed and be prepared!