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DGOJ: Europe Should Adopt PACS to Crack Down on Identity Theft in iGaming
The Directorate General for the Regulation of Gambling (DGOJ) in Spain has highlighted the significant issue of identity theft in online gambling. At an international conference, DGOJ representatives advocated for the adoption of the PACS (Action Protocol for Impersonated Taxpayers) protocol, which has successfully reduced identity theft incidents in Spain.
The DGOJ’s Recommendation
During the Gambling Commission Spring Conference, the DGOJ shared how PACS was developed in conjunction with national security forces and the tax agency, aimed at assisting citizens affected by identity theft in iGaming.
PACS Effectiveness
- Approximately 5% of online gamblers winning over 100 Euros reported identity theft incidents.
- In 2024, nearly 7,712 cases of identity theft were recorded related to online gambling, primarily in sports betting.
- The protocol’s introduction has proven successful in curbing identity theft instances.
Context and Significance
The rising sophistication of cybercriminals poses increasing risks to players’ data security. The DGOJ’s emphasis on adopting PACS across Europe reflects a broader concern about the integrity of online gaming environments. By sharing best practices, DGOJ aims to strengthen regulatory frameworks and protect players from fraud.
Why should I read this?
This article is crucial for industry professionals and regulators as it discusses actionable measures to combat identity theft in the fast-growing iGaming sector. Adopting protocols like PACS can enhance player safety and bolster trust in online gambling platforms.