Marks and Spencer (M&S) is in the midst of a storm after a significant cyber attack has thrown the retailer into chaos. With online ordering systems down and deliveries halted, the brand is facing millions in lost sales and a dip in share prices. The situation has also led to empty shelves in stores and staff reverting to “pen and paper” for operations.
Key Points
- M&S has been dealing with a cyber attack for over a week, impacting sales and operations.
- The retailer is cooperating with the National Cyber Security Centre while remaining tight-lipped about the incident.
- Experts suggest the delay in resolution hints at a ransomware attack, which is complex and time-consuming to manage.
- There are concerns regarding customer data security, with advice for M&S customers to change passwords if they’ve reused credentials elsewhere.
- The group allegedly behind the attack is called Scattered Spider, linked to previous high-profile cyber incidents.
Why should I read this?
This article is essential for anyone who shops at M&S or is concerned about cyber security. With M&S remaining vague about the details, understanding the implications of this attack is vital in today’s digital landscape. Plus, it highlights the growing sophistication of cyber threats—definitely worth knowing to stay informed and protected.