In a compelling conversation with Abhay Mital, HCLTech’s CTO Vijay Guntur sheds light on how AI is steering transformation across industries. He discusses the mounting investments in AI infrastructure, the quest for ROI beyond financial metrics, and the vital role of change management in driving productivity improvements.
Key Points
- AI is pivotal in the transformation across various sectors, especially in semiconductors and cloud computing.
- HCLTech adopts a dual approach, enhancing productivity in internal operations while creating new business opportunities through AI.
- The concept of ROI must expand beyond mere financial returns to include societal benefits, particularly in healthcare.
- Industries like healthcare and financial services are already seeing tangible ROI from AI investments.
- Change management is crucial for scaling productivity improvements and driving successful technology adoption within organisations.
- Responsible AI practices are essential for building trust and addressing cybersecurity risks effectively.
Why should I read this?
If you want the scoop on how AI is reshaping the tech services landscape, this article is a must-read! Guntur’s insights reveal not just the challenge of harnessing AI but also the incredible opportunities it presents for driving efficiency and innovation in various industries. Don’t miss out on understanding how to blend responsible AI with tangible improvements in business outcomes.