Yorkshire Building Society (YBS) has teamed up with Infosys to revamp its digital infrastructure, aligning with its 2030 strategic goals. The collaboration aims to enhance digital services across the mutual’s offerings in mortgages, commercial services, and savings, with a strong focus on mobile and data-driven solutions.
Infosys will leverage its capabilities in financial services, cloud technology, AI, cybersecurity, and data analytics to streamline YBS’s operations, enhance scalability, and improve efficiency. This partnership represents a significant step for YBS in adopting technology that aims to enrich both customer and employee experiences, amidst the broader trend of UK financial institutions modernising their outdated systems.
Source: Yorkshire Building Society taps Infosys for long-term digital overhaul
Key Points
- YBS partners with Infosys to upgrade its digital infrastructure and support long-term strategic goals.
- The focus is on enhancing mortgage, commercial, and savings services through a mobile-first and data-driven approach.
- Infosys will use advanced technologies like cloud, AI, cybersecurity, and data analytics for operational improvement.
- This collaboration reflects a trend among UK financial institutions to modernise legacy systems and meet evolving customer expectations.
- YBS aims to improve both customer and employee experiences through this technology-focused initiative.
Why should I read this?
If you’re in the finance sector, you definitely want to check this out. YBS’s alliance with Infosys could be a game changer—showing how traditional institutions can modernise and meet the needs of today’s tech-savvy customers. Knowing these shifts can keep you ahead of the curve in an ever-evolving industry.