M&S, Co-op and Harrods hit by cyberattacks – what is HR’s role in the fight against online crime?

In light of recent cyber attacks on retail giants M&S, Co-op, and Harrods, the article explores the critical role of HR in bolstering organisational resilience and how cyber security demands a collective effort beyond just the IT department.

Source: People Management

Key Points

  • M&S suffered a ransomware attack causing major operational disruptions and a reported £700 million loss in market value.
  • Co-op and Harrods also faced cyber incidents, raising alarms on the security of UK retailers.
  • The human element plays a significant role, with 60% of breaches involving human errors.
  • HR can help cultivate a security-focused organisational culture, which is essential in preventing cyber threats.
  • Training needs to evolve from mere compliance to fostering genuine behavioural changes among employees.
  • Communication from HR during crises is vital for maintaining trust and keeping employees informed.

Why should I read this?

This article dives deep into the evolving role of HR in combatting cyber threats, especially when high-profile brands like M&S and Co-op are in the spotlight. Trust me, if you want to be in the know about how HR can pivot from conventional roles to becoming a frontline defender against cybercrime, this is a must-read!