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Gambling operators call for answers after German sports betting black out
Gambling operators are demanding clarity from the German gambling regulator, GGL, following a significant 10-hour outage that impacted their ability to process customer deposits. This disruption has raised concerns about potential shifts to the black market among players unable to place bets.
Incident Overview
On a Bundesliga Saturday, a technical failure of the LUGAS system led to customers being unable to make deposits with licensed operators, restricting betting to those with pre-existing funds. The DSWV trade body has called for an investigation and requests for 24/7 support from GGL’s IT partner, Dataport.
Response from Regulators
The GGL acknowledged the outage and is currently investigating the cause. They are also under pressure to enhance measures against illegal gambling, including the ability to block illegal ads and push for legislative changes to better regulate online gaming.
Implications for the Market
Industry leaders warn that prolonged outages not only damage legitimate businesses but could also increase player vulnerability to illegal operators, undermining consumer protections and state revenues.
Key Points
- German gambling operators are seeking answers from GGL after a 10-hour outage affected deposit capabilities.
- The outage stemmed from a failure in the LUGAS system, critical for regulatory compliance.
- DSWV has raised concerns about potential shifts to the black market due to service disruption.
- GGL is investigating the outage and has been prompted to improve support for operators.
- Increasing regulation against illegal operators is a key focus for GGL, with legislative changes proposed.
Why should I read this?
This article highlights the critical challenges facing the German gambling industry, particularly in the context of regulatory compliance and market integrity. It’s essential for stakeholders to stay informed about the implications of such outages and the ongoing regulatory developments that could affect the wider landscape of online gambling.
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