M&S and Co-op customers warned over common task after 20 million members targeted

Summary

Recent cyberattacks have thrown Marks & Spencer (M&S) and the Co-op into turmoil, with hackers reportedly breaching their systems by masquerading as employees. This has affected both retailers’ online operations, leading to stock shortages and cash-only transactions at some locations. The Co-op revealed that sensitive information from approximately 20 million of its members has been compromised, although M&S has not confirmed any data theft as of yet.

Despite the chaos, both companies are working closely with cybersecurity agencies to mitigate the impact and prevent future breaches. Consumers are being urged to stay vigilant, with an emphasis on not clicking suspicious links or downloading unexpected attachments.

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Key Points

  • Hackers, part of a group called ‘DragonForce’, accessed the networks of M&S and Co-op, causing disruptions.
  • The Co-op confirmed that the personal data of around 20 million current and past members was accessed, including names and contact details.
  • M&S experienced operational challenges, pausing online orders to manage the cyber incident.
  • Officials labelled the attacks a significant wake-up call for the retail sector, indicating a need for improved cybersecurity measures.
  • Consumers are advised to remain cautious with their online activities, especially regarding unexpected emails and downloads.

Why should I read this?

This isn’t just another cybersecurity scare—it’s a stark reminder of how vulnerable even massive retailers can be to cyber threats. With millions of customers possibly affected, this article is essential reading for anyone who shops online or values data privacy. Stay informed and protect yourself against potential scams following this breach!