Summary
Westley, the Head of Strategic Human Capital at KPN Plantations, shares vital insights on the importance of trust in business success. He emphasises that in industries where work is labour-intensive, empathy and real connections with employees matter far more than just policies. Trust serves as the bedrock for fostering a positive work environment where employees feel valued and motivated.
Key Points
- Trust is essential for success in HR, especially in labour-intensive sectors.
- Westley prioritises understanding employee needs to align them with company goals.
- Continuous learning and adaptation are crucial for today’s workforce.
- Integrating AI and data analytics can enhance HR processes and decision-making.
- Accessibility to technology is necessary to bridge the gap in remote areas.
Why should I read this?
This article isn’t just a run-of-the-mill HR piece; it dives into how fostering trust and understanding can make or break a company, especially in challenging sectors. If you’re in HR or manage teams, you’ll want to grasp these insights to help your organisation flourish in a competitive landscape. We’ve done the reading so you can get straight to the good stuff!