As the online outage nears the month-long mark, is M&S ready to take orders via its website yet?
Summary
Marks & Spencer (M&S) is still grappling with a significant online disruption caused by a cyberattack that occurred over Easter weekend, which has halted UK online orders since April 25. This breach affected customer data, although payment details remained secure. M&S is currently losing roughly £4 million daily in online revenue and has yet to provide a definitive date for when their website will be operational again. Meanwhile, their physical stores are still in business, and they are working alongside cybersecurity experts to address the situation.
In the interim, shoppers looking for M&S products can find some of their favourites through Ocado. The retailer is taking customer security seriously and encourages users to reset their passwords as a precaution.
Key Points
- M&S has been offline for nearly a month due to a cyberattack that started around Easter.
- The attack exposed some personal customer data, but payment details remained safe.
- The retailer is losing about £4 million a day in online sales while physical stores remain operational.
- Customers are advised to reset their passwords as a precautionary measure.
- There is no confirmed timeline for when the M&S website will resume normal operations.
Why should I read this?
If you’re an M&S fan, you’ll want to keep an eye on this update! This article dives into the hiccups they’re facing due to a cyberattack, which is crucial for anyone wanting to place online orders. We’ve done the digging for you, so you can stay informed about when they’ll get their online shop back up and running. Don’t let the wait leave you high and dry; find out what’s really going on!