Indeed is harnessing the power of Salesforce’s AI platform, Agentforce, to transform how employers onboard and interact with their services. This innovative approach aims to enhance the hiring process significantly by automating routine tasks, allowing employers to engage more effectively and swiftly lead job seekers to hire.
Key Points
- Indeed is using Agentforce to automate onboarding tasks for employer accounts boosting efficiency in their support operations.
- Approximately 22% of employer inquiries are related to onboarding and account issues, identifying a clear area for improvement.
- AI agents can autonomously address routine employer questions, enhancing the user experience and freeing up human agents for more complex issues.
- Agentforce aims to help employers resolve job posting issues quickly, improving turnaround times on critical hiring processes.
- Alongside Agentforce, Indeed is deploying Data Cloud and MuleSoft to harmonise data from various sources, improving operational efficiency.
Why should I read this?
If you’re in the job-seeking or employer recruitment game, you’ll want to keep an eye on how Indeed is shaking things up with AI. Their deployment of Agentforce is set to reduce hassle and speed up the hiring process, which is a big win for both employers and job seekers. Reading this will give you insight into the future of job recruitment and how tech is changing the landscape.
