Marks & Spencer (M&S) has experienced a cyber attack that impacts customer services and has sparked warnings for shoppers. As customer details, including email addresses and order histories, may have been compromised, M&S encourages everyone to bolster their cyber security measures and be wary of potential scams targeting affected customers.
Key Points
- M&S confirmed that some customer details were compromised during the cyber attack.
- Shoppers are urged to check their cyber security and be vigilant regarding suspicious communications.
- Customer services are currently disrupted, and no orders can be placed at this time.
- Scammers may exploit the situation by sending realistic fraudulent messages to customers.
- Experts recommend using authority channels to verify account issues rather than responding to unsolicited messages.
Why should I read this?
If you’ve shopped at M&S, you’d definitely want to be in the loop about this cyber incident. It’s a golden opportunity to learn how to keep yourself safe from scams and understand what companies are doing to protect your data. We’ve done the heavy lifting by summarising this cautionary tale, so you don’t have to wade through the details yourself!
