In a world where workplace conflict is becoming the norm, Jane Gunn, an esteemed mediator, shares valuable lessons on how HR professionals can leverage mediation to foster trust and reopen dialogue. This insightful piece offers practical strategies to navigate and reduce polarisation, essential for today’s divided workplaces.
Key Points
- Polarisation is growing in workplaces due to rising nationalism, social exclusion, and personal insecurities.
- Mediation strategies involve building trust, reframing ideas, and encouraging open dialogue without judgement.
- HR can adopt basic mediation skills to positively influence conflict resolution processes.
- Creating a culture of psychological safety is crucial to prevent escalation of conflicts.
- Encouraging respectful disagreements fosters collaboration and alignment of values within teams.
Why should I read this?
If you’re looking to improve workplace dynamics and combat rising tensions, this article’s got you covered. Jane Gunn’s insights on mediation are spot on and incredibly timely. It’s not just theory; it’s practical advice that can be easily applied to your organisational culture, making it a must-read for anyone in HR or leadership roles.