Where the gambling industry comes to think
Snapshot SummaryThis insight examines real-world examples of poor KPI usage in the gambling industry’s operations and regulation, highlighting how misaligned metrics can distort behaviour and hinder progress. The analysis draws…
What It Is: Environmental, Social, and Governance (ESG) factors have moved from the margins to the mainstream of corporate strategy. For gambling operators, ESG is no longer a discretionary reporting…
To: Executive Leadership TeamFrom: Daniel ShawDate: 3 June 2025Subject: Commercial and Operational Risks of Overextension During Growth Executive Summary:Expansion is not inherently strategic. Without the right operational foundation, growth can…
To: Executive Leadership TeamFrom: Isobel GrantDate: 3 June 2025Subject: Strategic Risk of Entrusting Culture to the Wrong Internal Influencers Executive Summary:A growing number of regulatory interventions, workforce pressures, and reputational…
Snapshot Summary:This insight examines the shift from traditional VIP programmes to Value Creation Plans (VCPs) within the gambling industry, highlighting Evoke Plc’s strategic transformation and its implications for high-value customer…